Care Information

Care Information

Last updated: June 7, 2026

General guidance

  • Avoid contact with perfumes, lotions, hairspray, and cosmetics; apply these before putting on jewelry.
  • Store pieces separately in a soft pouch or lined box to prevent scratches and tangling.

Daily cleaning

  • Wipe with a soft, lint‑free cloth after each wear to remove oils and residue.
  • For light cleaning, use warm water and a few drops of mild dish soap: soak 1–2 minutes, gently brush with a soft toothbrush, rinse, and pat dry.

Deep cleaning (safe for most gold, silver, and gemstone jewelry)

  • Soak in warm soapy water for 5–10 minutes, brush gently, rinse thoroughly, and dry completely.
  • For sterling silver tarnish, use a silver polishing cloth or a silver cleaner following the manufacturer’s instructions. Avoid silver dips on jewelry with porous gemstones or plating.

Care by metal

  • Solid gold (14k–18k): Low maintenance; clean with warm soapy water and a soft brush.
  • Gold‑plated / vermeil: Avoid abrasive cleaners and prolonged water exposure; clean gently with a soft cloth.
  • Sterling silver: Prone to tarnish—store in anti‑tarnish bags and polish occasionally.
  • Stainless steel: Very durable; clean with warm soapy water and a soft brush.

Care by gemstone

  • Diamonds and hard gemstones (e.g., sapphire, ruby): Typically safe for warm soapy water and gentle brushing.
  • Porous or soft stones (e.g., opal, pearl, turquoise, amber, lapis): Avoid soaking, ultrasonic cleaners, steam, and harsh chemicals—clean with a damp cloth and dry immediately.
  • Treated or coated stones: Follow any care instructions provided; avoid abrasive polishing.

Settings, prongs & mountings

  • Inspect settings regularly for loose stones or bent prongs. If you notice looseness, stop wearing the piece and have it checked by a professional jeweler.
  • Avoid knocking rings or bracelets against hard surfaces.

Plated finishes & surface treatments

  • Refrain from rubbing plated pieces against abrasive surfaces. Plating will wear over time; consider re‑plating by a jeweler if desired.

Ultrasonic cleaners & steam

  • Use ultrasonic and steam cleaners only for durable, untreated stones set in sturdy settings; avoid for porous stones, fragile settings, or pieces with fractures. When in doubt, consult a jeweler.

Professional maintenance

  • Have fine jewelry professionally inspected and cleaned once a year (more often for frequently worn pieces).
  • Request prong tightening, re‑polishing, re‑plating, or stone tightening from a reputable jeweler as needed.

Travel & storage tips

  • Use a travel jewelry case with individual compartments to prevent tangling and damage.
  • Keep high‑value pieces insured and record serial numbers, receipts, and photos.

Emergency & repair

  • If a stone falls out, keep the setting and any loose stones and contact us or a jeweler promptly.
  • For sizing, resizing, or complex repairs, use a professional jeweler experienced with your metal and stone types.

Contact

  • For product‑specific care instructions, repairs, or warranty questions, contact